This Privacy policy is specific to the Psychic Services advertised on this website
Allstar Psychics Limited provide the Psychic Services advertised on this website. Allstar Psychics Ltd is registered in England and Wales under company number 08454119 and with a registered office at 15 Queen Square, Leeds, LS2 8AJ
We believe that your private information should be exactly that – private.
Clearly, to operate our services we need to collect some personal information about you. This policy explains what we do and why we do it.
What we collect
We ask for your name and DOB when you use any of our services. This is our primary mechanism to identify you and confirm that you a) Have the bill payers permissions and b) are over the age of 18.
Full list of information we collect
- Name
- DOB
- Mobile/Telephone Number
- In some cases, we may collect your personal home address
Collecting this data allows us to ensure that the service we provide is personalised and tailored to you.
All of our calls are recorded for your protection, however these are not accessed unless there is a specific requirement to do so. Call recordings are used to validate a customer complaint/dispute.
Facebook Login
All customers which use Facebook Login to access our Live Chat service do so under the terms of both ourselves Allstar Psychics and also Facebook.
The data we collect through the use of Facebook Login is mentioned when logging in to our service. All data provided by Facebook is collected and processed to provide Allstar Psychics with the required information to create your Live Chat account.
Should you wish to disconnect your Facebook login from accessing our Live Chat, you can do so at any time via Facebook. Should you also wish for us to delete the data collected from your Facebook sign in, you can email This email address is being protected from spambots. You need JavaScript enabled to view it..
How we store the information
We take great care to keep your personal information safe, all our live services and databases operate from computers that are housed in secure data centres with heavily restricted access. We operate numerous levels of security to prevent unauthorised access to those computers including firewalls and passwords.
What we do with the information
www.johnspratt.co.uk uses your mobile number to send promotional messages regarding our services. You can opt out of these promotional messages at any point. The information that we store on you allows us to provide the Psychic Services displayed on this website. You can email us at any point to request to delete the information we hold on you. Certain aspects of your data will be retained on our systems shall it be required in the future to query any billing or fraudulent event in the future. The information held is for your protection and we will hold onto this information for as long as we need it. You have the right to request a copy of the data that we hold. Under the Data Protection regulations, we will provide all the information in response to your request.
Who we share the information with www.johnspratt.co.uk share information with the owner of the site only; Allstar Psychics. Our sites contain Google Analytic and Facebook tracking codes, which collect statistical data about the use of our website and applications. The information we see is aggregated and does not contain any personally identifiable data. We use the information to understand the way people use www.johnspratt.co.uk so we can make it better.
Cookies
A cookie is a small file which asks permission to be placed on your computers hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us to provide a better website enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Mailing List
Those who have registered to our newsletter service by email will be able to unsubscribe at any time. You will see an option to ‘Unsubscribe’ at the bottom of any email we send you. Once unsubscribed your email will be removed from our database.
Opting into our Services
By sending a message, dialling a number advertised on the site, commencing an IM Chat session or purchasing an email reading, you agree to us sending you free promotional offers.
Opting out of Services
Our SMS/Call promotions show opt out information, this is primarily done by sending a keyword to the shortcode in which you received the message. That keyword will be advertised on the message. Alternatively, you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0800 540 4051 to be opted out of the service. To opt out of any of the other services we provide, please contact us.
What we don’t and won’t ever do
Sell or rent your private information to any third party. Share your data with other customers.
Updates to this policy
We update this privacy policy from time-to-time, particularly as technology changes and as www.johnspratt.co.uk develops. We suggest you check back from time to time for the latest version.
Any questions?
If you have any questions about this privacy policy or your personal data, please get in touch.
This email address is being protected from spambots. You need JavaScript enabled to view it.
0800 540 4051
